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Our Beliefs About Privacy The ResumePromotion.com Resume Posting service is provided in association with eDirect Publishing, Inc. and is firmly committed to protecting your privacy. We created this Privacy Statement so you'll have the information you need to make a confident and informed online buying decision. We value your trust and pledge to do everything we can to handle your personal, private or sensitive information carefully, responsibly and securely. Below are the information gathering, use and dissemination practices for ResumePromotion.com. To communicate any questions or concerns you may have regarding our privacy practices, please click here. One-Stop Resume Posting ResumePromotion.com's One-Stop Resume Posting service allows customers to be automatically posted to a growing number of 3rd party career web sites using a single online form. To review the current list of 3rd party career web sites we post to click here. ResumePromotion.com Online Interactions Step1. The ResumePromotion.com web site asks you for contact and other personal information, your desired job requirements and your relevant experience (collectively "Personal Information") which will be electronically reformatted and submitted to various 3rd party career web sites. Step 2. Then you're asked for billing contact information, credit card information, and/or bank account information (collectively "Payment Information") which is captured, validated and submitted using VeriSign's Online Payment Processing, a secure server and SSL encryption. Step 3. Upon payment authorization we'll email a purchase confirmation notice and a web site address where you can: check the status of each 3rd party career web site posting, contact us, review our Terms of Service and review our Privacy Policy. Step 4. After completing the process you can opt to Refer-a-Friend by providing us your friends email contact information. We'll then email your friend a one-time invitation to visit our web site, which will be addressed from you. Step 5. When all career site postings have been completed we'll email a posting confirmation note with information on how you can access each 3rd party career web site you were posted to and wherever possible how to access, edit or delete your job posting. Privacy of Information Submitted to 3rd Party Career Sites By virtue of completing steps 1 & 2 above a customer requests that Personal Information be distributed to 3rd party career web sites. This information may then be viewed, collected and used by others, potentially resulting in unsolicited contact for which ResumePromotion.com can't control or take responsibility. Additionally ResumePromotion.com has no control over the privacy practices of 3rd party career web sites. We strongly urge our customers to review the privacy policies of each web site to which we distribute information and to contact those web site administrators with any questions - prior to using our service. Click here for a list of our current 3rd party web sites. Posting Your Resume Confidentially If you select "Post My Resume Confidentially" during our registration
process, we will select the confidentiality option on the career websites offering that feature. For Career Websites that do not offer a confidentiality feature, we will replace your personally identifiable information as follows: Handling of Information Gathered from Customers Personal Information ResumePromotion.com will not rent or sell any information gathered from a customer's use of our web site. Your personal information will not be shared with any 3rd parties for any reason other than what's described in this Privacy Statement or lawfully requested by federal or state authorities. Payment Information Payment Information collected from customers on the ResumePromotion.com web site is securely transmitted for payment processing in real-time utilizing VeriSign's Online Payment Services. Upon real-time response, credit card or checking account numbers are immediately deleted from the ResumePromotion.com system for both authorized and declined transactions. VeriSign, using its own secure connections and encryption technology, then transmits your payment information for validation and processing to an authorized and reputable payment-processing clearinghouse. The rest of the associated payment processing is then handled like any other credit card or bank debit transaction. To the best of our knowledge all of the companies and banking institutions involved in our payment processing do not retain, share, store or use personally identifiable information for any purpose outside of processing our payments. In rare instances due
to real-time data transmission failures outside of our control, we'll
inform customers that their Payment Information has been captured for
later processing. Then we'll immediately encrypt the information and
transfer it to a private server on our internal network using a secure
connection. Only our Security Administrator has the encryption key to
unlock Payment Information for processing. Once processed the information
is immediately deleted from our servers. When a customer logs in to our website with their user name and password a record of that log in may be captured, time stamped and stored in our database along with records of certain activities or functions performed by the customer during that session. The log in information will help us identify the customer associated with those activities and will be used for both statistical analysis as well as customer service. Log in information may also be used to trigger an email to communicate with a customer regarding a procedure they may have started but not finished or to inform them that something they requested is now available online. Employee Accountability Only those ResumePromotion.com employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorization to do so. The unauthorized access or use of such information by any ResumePromotion.com employee is prohibited and constitutes grounds for disciplinary action. Additionally, our information management systems are configured in such a way as to block or inhibit employees from accessing information that they have no authority to access. Information Created or Generated By Our Web site Cookies A "cookie" is a small data file that gets sent by a web site to your web browser and may then be stored on your computer. Most web browsers allow users to choose to: never to accept cookies, automatically accept cookies, be notified prior to accepting receipt of a cookie from a web site. A received cookie is usually stored in a directory that can be deleted from your computer at any time. ResumePromotion.com uses cookies solely for the following reasons:
Web Site Log
Information
Protection of Your Payment Information To protect your Payment Information online we use SSL encryption technology and offer Credit Card Fraud Protection. SSL Encryption Technology ResumePromotion.com holds a digital certificate from VeriSign, a trusted third-party Certification Authority. At ResumePromotion.com we pride ourselves on our use of secure e-commerce servers complete with digital certificates, secure server ID's, SSL encryption technology, and SSL authentication. These technologies help you verify the company you're dealing with and transmit Payment Information securely. For a non-technical but more detailed explanation of these technologies and how we use them click here. Credit Card Fraud Protection In the case of unauthorized use of your credit card, with proper notification to your issuing bank the Fair Credit Billing Act provides that your maximum liability is limited to $50.00 US. In the event you're held liable for unauthorized credit card charges resulting from a ResumePromotion.com secure web site transaction, we'll happily reimburse you for your liability up to $50.00 US with the submission of supporting documents. Marketing General Advertising ResumePromotion.com services may be advertised using a variety of methods. Examples can include print, radio, television, banner, public relations and email marketing. In order to determine the effectiveness of different advertising vehicles, ResumePromotion.com may create different website addresses for advertising vehicles in order to track and understand which vehicles are most effective. This would allow us to identify by virtue of the advertisement responded to, certain information about a customer that the customer didn't necessarily provide, such as their reading, viewing, listening or web surfing interests and habits. ResumePromotion.com may use this information internally to determine what other products or services our customers may be interested in as well as for statistical analysis of what type of customers or advertising vehicles are most effective. Customer Surveys ResumePromotion.com may from time to time conduct surveys that ask you for feedback on our products and services. We use that information for market research, to improve our product offerings, identify desirable new products, and perform site and service enhancements. We do not release information from individual survey responses outside ResumePromotion.com without prior permission. We may occasionally share aggregated data with selected business partners. Some surveys may be performed by outside professional firms on our behalf to minimize bias. Those professionals are bound by these same restrictions. Email To Existing Customers ResumePromotion.com may from time to time send its customers a promotional email messages to market a service or activity. However, we'll only send promotional email when we reasonably believe our customers would be interested in the subject matter. Nonetheless in every case we will provide clear and simple instructions on how to be removed from our mailing list. Example topics for email messages to customers include: information about a new product or service, offers to try one of our existing services, invitations to beta test a new service or requests to participate in a survey. Email To Prospective Customers ResumePromotion.com's mission and objectives are to create innovative high quality products and services that: offer specific solutions to people with particular needs, save our customers time and money and offer exceptional value at reasonable prices. ResumePromotion.com is not generally in support of untargeted, unsolicited mass email marketing to people who'd most likely have no interest in our products. However we do believe in targeted email marketing where: the mail is responsibly delivered, the message is honestly and respectfully written, there's good reason to believe the recipient is pre-disposed to be interested in the product, the recipient clearly understands why they'd receive such a message and recipients can easily and effectively remove themselves from our mailing list. To that end, ResumePromotion.com may from time to time obtain, create, or acquire email lists of prospective customers who are known to be seeking employment or who are otherwise likely to be interested in ResumePromotion.com's services. We may directly email these prospective customers or may use a 3rd party email marketing company to send these prospective customers an invitation to visit our website. To better target and analyze our marketing efforts we may also keep database information and logs related to these prospective customers for internal use only. This information may include: a recipients first name, last name, email address, residential information, the source of the email list they're on, the date we acquired the list they're on, the date(s) we sent that prospective customer an email, the content of the email message we sent, and the date the prospective customer may have requested to be removed from our list. In the email itself we may include a special website address that would allow us to know which of the people we emailed actually visited our site. We would use this information for purposes such as: automatically removing web site visitors from our solicitation list, sending web site visitors a different email message than non visitors and to perform internal statistical analysis to fine tune our marketing methods. Children's Use of Our Web Site Our web site is not targeted to nor is it particularly interesting or useful to children. Nevertheless our web site does not contain any mature or other content, which would be considered objectionable to a parent whose child may arbitrarily find our web site. Moreover, there's nothing inherent in our services or advertising that would likely attract children. Our services are targeted and advertised specifically to adults who are looking to further their career. In order to use our web site a customer must have given a reasonable amount of thought to their career objectives and must be prepared to answer detailed questions about career requirements and background. Additionally they must have a credit card or checking account. Contact Us We invite your comments and assistance in helping us maintain our commitment to your privacy. If you feel that ResumePromotion.com, its affiliates, or any of their representatives or employees is violating this Privacy Statement, or you feel we can be handling private information more responsibly, please click here or contact us by postal mail at: eDirect Publishing, Inc. Updated May 05, 2008, 09:40 AM PST. |
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